Delta Airlines Refund Policy | Process & Charges

Have you recently canceled your Delta Airlines flight and want to know their refund process? Delta Airlines refund policy is simple and easy to understand. So, if you have uncertain plans or have already canceled your tickets, you can check this policy to get full or partial refunds.

But before you claim any refunds, you must understand the detailed policy and process.

Whether it involves a flight delay, cancellation, or a change of plans, the airline’s policy is designed to suit each traveler’s personal needs and reasons. To have a clear understanding of the subject, read the information mentioned below.

Understanding the Delta Refund Policy

Before you request a cancellation for your flight, have a proper understanding of the Delta refund policy. Do note the refund will depend on your ticket type, the way you booked your flight, and the time of purchase. For a better understanding, read the policies outlined below.

• Under the Delta Airlines 24-hour risk free cancellation, you can get a full refund without any hassle to your original method of payment immediately. However, some refunds may take longer than that.
• The 24-hour refund rule applies to all the ticket types, including Basic Economy.
• All flights above Delta Main Cabin originating in the US, Canada, Puerto Rico, USVI, the Caribbean, and some select locations are free to cancel even after 24 hours.
• Depending on your ticket rules in detail, you will get a refund or an eCredit.
• You are requested to cancel your booking within 24 hours of purchase to receive a full refund, given the departure is scheduled after two days.

• If you are flying with a refundable fare, Delta will allow you to cancel the existing booking up to 24 hours before departure.
• You won’t be eligible for a refund if you fly with a non-refundable ticket unless otherwise specified

Will Delta Give A Refund After 24 Hours?

Wondering whether Delta Airlines provides a refund after 24 hours booking? If you travel with a refundable ticket, you are eligible for a Delta Airlines refund even after 24 hours. This also applies to changes and cancellations of flights originating in some select countries. Passengers can simply cancel their e-tickets if they have booked it via the website or Fly Delta app. You won’t be charged an extra fee during the cancellation and you can get a full refund or get the amount back in the form of eCredit.

How To Request A Refund From Delta Airlines?

There are two ways of requesting a refund from Delta Airlines: through the website and by calling customer service. A passenger can ask for a refund only for those tickets which are purchased from the official website.

Generally, people request a refund via the online method as it is quite simple. However, below, we will discuss both methods for better clarity regarding the process.

During 24 Hours

• Open the official Delta Airlines website (delta.com) or the Fly Delta App.
• Select the ‘Request a Refund or Reimbursement’ option.
• Now click on the ‘Travel Disruption Refund Request Form’.
• Enter all the necessary details in the Delta refund request form.
• Finally, agree to the terms and conditions and click on the submit button.

After 24 Hours

• Visit the official website of Delta Airlines.
• Submit the Delta Refund Request form for a refundable ticket. In case of a non-refundable ticket, you can use the same form to cancel your trip and apply for an e-credit.
• Share your 13-digit ticket number along with your first and last name.
• A Delta representative will guide you through the process through the call.

Can I Call Delta To Request a Ticket Refund?

Yes, you can call Delta Airlines to request a ticket refund. Simply dial their customer service number and follow the automated voice menu for help from a live person. Here are the detailed steps:

• Dial 800-221-1212.
• Follow the IVR menu.
• Choose or Say “Live Person.”
• Share your concerns with the agent.
• Provide your trip info,
• Get cancellation rules details.
• Proceed with the cancellation.
• Agree to penalties and charges if they exist.
• Finalize your cancellations.
• Get the confirmation and refund request link.
• Submit the refund form.
• Complete the request.
• Click send to submit.

Once Delta Airlines receives your refund request form, you will get a confirmation email with a number to track responses from the airline. The refund takes around 7 to 10 business days to process for card payments, whereas up to 20 days for payments using cash.

How Do I Know If My Ticket Is Eligible For A Refund?

Delta’s refund eligibility for the ticket depends on the fare type, method of purchase, and booking date. If you cancel your ticket within a specific timeframe, then you can qualify for a refund. Read the information mentioned below for a better understanding of the eligibility criteria under Delta Airlines refund policy.

Refundable Tickets

In case you are traveling with a refundable ticket then you can request a refund after canceling your ticket. The ticket should be purchased through cash or card, and the refund request should be made by submitting an online form under Delta Airlines refund policy.

Non – Refundable Tickets

The Delta Airlines non refundable ticket policy allows a passenger to cancel and reschedule their trip within one year of the original booking date, depending on applicable waivers. Do note that basic economy tickets cannot be changed or refunded after the 24-hour risk-free cancellation period.

Award Ticket Refunds

If you are wondering whether Delta’s award-winning tickets are refundable or not, then don’t worry. Depending on how you redeem your SkyMiles for an award trip, you may be able to reclaim your refunds.

Basic Economy Tickets

Basic economy tickets can be canceled and refunded only within 24 hours of booking. Once the timeline is over, no refund is available unless you have travel insurance which might cover your certain cancellations.

Once the cancellation fee is applied, the remaining value of your ticket will be issued as an eCredit. The eCredit will expire one year from the time of purchase. However, this can vary based on the original ticket terms.

How To Track The Status Of My Delta Refund Request?

Did you apply for a Delta Airlines refund? What happened to your refund status? To keep yourself updated about your refund request, follow the steps below.

• Open the official webpage of Delta Airlines.
• Head towards the section of ‘Request a Refund or Reimbursement.’
• Under the section, click on the ‘Travel Disruption Refund Request Form’.
• You will see a pop-up on the screen.
• Click on the ‘Check Refund Status’ under the Refund Request.
• Provide the asked details such as first and last name, ticket, and refund request number.
• Click on the continue button to check your refund request.

Wrapping Up

Travel plans can easily change due to a number of reasons, but with the help of Delta Airlines’ refund policy, it’s easy to get on track. Whether your flight is canceled or delayed, or you need to make certain changes, Delta offers simple and hassle-free options to consider. So, if your plans take a turn, then you can count on Delta to guide you smoothly through the refund process. If you have any queries, contact us by dialing our customer service number at 800-221-1212.

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